Terms of Service

Terms of Service

Welcome to Edgewood & Ivy. These Terms of Service govern your use of our website and your purchases from our store. By accessing our website or placing an order, you agree to these terms.

1. Online Store Terms

You may use this website only for lawful purposes. You may not use our products or services for any illegal or unauthorized purpose or attempt to interfere with the security or operation of our website.

2. Products and Services

We make every effort to display our products, descriptions, images, colors, prices, and availability as accurately as possible.

Because screens and devices display colors differently, we cannot guarantee that your device will display product colors exactly as they appear in person.

Product availability may change without notice.

3. Pricing and Promotions

Prices are shown in U.S. dollars unless otherwise stated.

Edgewood & Ivy may offer discounts, BOGO promotions, free shipping, bundles, or other promotional offers from time to time.

Promotions may have separate terms, eligibility requirements, expiration dates, or product exclusions.

We reserve the right to correct pricing or promotional errors and to cancel or refund an order affected by an obvious error.

4. Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

  • Suspected fraud
  • Incorrect pricing
  • Product unavailability
  • Payment problems
  • Shipping restrictions
  • Errors in product or order information

If we cancel an order after payment has been processed, the applicable amount will be refunded.

5. Shipping and Delivery

Processing and delivery times are estimates and may vary by product, supplier, destination, and carrier.

Some orders may arrive in separate packages when items are fulfilled by different suppliers.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Our standard return period is 30 days from delivery, subject to the eligibility requirements stated in our Return & Refund Policy.

Certain products may include an extended 45-day, 60-day, or 90-day guarantee when specifically stated on the applicable product page.

Please review our Return & Refund Policy for complete details.

7. Accuracy of Information

We make reasonable efforts to keep information on our website accurate and current. However, occasional errors, inaccuracies, or omissions may occur.

We reserve the right to correct errors and update information when necessary.

8. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment processors, shipping carriers, or other services.

We are not responsible for the content, policies, security, or practices of third-party websites or services.

9. Intellectual Property

Unless otherwise stated, the Edgewood & Ivy name, branding, website content, graphics, text, and original materials may not be copied, reproduced, distributed, or used commercially without permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

10. Prohibited Uses

You may not use this website to:

  • Violate applicable laws
  • Commit fraud
  • Transmit harmful or malicious software
  • Attempt unauthorized access to our website or systems
  • Collect customer information without authorization
  • Interfere with the operation or security of the website
  • Infringe upon intellectual-property rights

11. Disclaimer of Warranties

We work to provide accurate information and a reliable shopping experience, but we cannot guarantee that the website will always operate without interruptions, errors, or technical issues.

Products are provided subject to the warranties and guarantees specifically stated on the applicable product page or required by law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Edgewood & Ivy will not be responsible for indirect, incidental, special, or consequential damages arising from use of our website or products.

Nothing in these Terms limits rights or remedies that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms of Service as our store, products, policies, or legal requirements change.

The current version will be posted on this website.

14. Contact

Questions about these Terms of Service may be submitted through the Edgewood & Ivy Contact page.